Baron Services, Inc., an industry-leading provider of weather data, display tools, modeling, and hardware solutions, is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate's primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast-quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers, and issuing forecast products. Having a passion for weather is crucial to this individual's success.  

Major Responsibilities/Activities   

• Provide remote support services through phone and digital access 
• Perform product verification and testing 
• We are a 24/7/365 operation, flexibility in the schedule will be necessary 
• Desire to fulfill our mission of Critical Weather Intelligence 
• Host training webinars for clients   

Minimum Requirements  

• BS in Meteorology or equivalent 
• Strong computer skills including a working knowledge of Windows 
• Background in use of weather software and data products is preferred 
• Strong communication skills a must - both written and verbal 
• Strong analytical and troubleshooting skills 
• Positive Energy a MUST!